Incidents reported on status page for Serenity* Star https://status.serenitystar.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/b03d7f88ec62ed71527809eda1a92ba5.png https://status.serenitystar.ai/ en https://status.serenitystar.ai/ Tue, 16 Jun 2026 15:33:17 +0000 https://status.serenitystar.ai/#01e3b7d151f8f9e669e60b0be260eaa81901b80e861444a425c3a36b5e685623 api.serenitystar.ai recovered https://status.serenitystar.ai/ Tue, 16 Jun 2026 15:30:29 +0000 https://status.serenitystar.ai/#01e3b7d151f8f9e669e60b0be260eaa81901b80e861444a425c3a36b5e685623 api.serenitystar.ai went down https://status.serenitystar.ai/incident/906572 Wed, 27 May 2026 20:10:00 -0000 https://status.serenitystar.ai/incident/906572#e89a8a061060d13e07b0a625cbdd005328764963e1cdd82be20f4849dc5d0f93 OpenAI announces that the issue has been resolved. https://status.serenitystar.ai/incident/906572 Wed, 27 May 2026 14:50:00 -0000 https://status.serenitystar.ai/incident/906572#cbd66c0fbfac291c5520da9616d37ea169b50cc8899c3804816767a75f82b681 OpenAI reports elevated latency and errors on their API. Updates can be checked in https://status.openai.com/incidents/01KSMYEEWP0BZYANSMAXWJ3K59 https://status.serenitystar.ai/incident/874316 Sat, 18 Apr 2026 01:25:00 -0000 https://status.serenitystar.ai/incident/874316#0aa544cb3193839db88da0eef30ef5d213129ed3f123c80aaad0da692298cba1 The maintenance finished successfully. https://status.serenitystar.ai/incident/874316 Sat, 18 Apr 2026 01:20:00 -0000 https://status.serenitystar.ai/incident/874316#bf765cb6866a57027668241ab86a3403f74c48b1c522c22484716bbca251f8bd The knowledge service in agents went through maintenance. https://status.serenitystar.ai/incident/769419 Tue, 18 Nov 2025 16:00:00 -0000 https://status.serenitystar.ai/incident/769419#3a7a2ca5535b398c36c58e4a79222619253692441321fce3af3db82cf3fff4d2 The incident has been resolved https://status.serenitystar.ai/incident/769419 Tue, 18 Nov 2025 15:00:00 -0000 https://status.serenitystar.ai/incident/769419#171aef7be4ed89d9403d72a9d1052989fa3577243787813de863a28b3c559089 Cloudflare has implemented a fix and shifted their status to Monitoring and we are seeing recovery. https://status.serenitystar.ai/incident/769419 Tue, 18 Nov 2025 08:45:00 -0000 https://status.serenitystar.ai/incident/769419#57b97be1db760794d23a57e2f4d5a7edbe1679e43367ae4c72a070b67ec2ce07 Our services are being affected by the cloudflare global network outage. We are monitoring their status https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 https://status.serenitystar.ai/incident/743646 Tue, 14 Oct 2025 22:10:00 -0000 https://status.serenitystar.ai/incident/743646#3b0e7a24d580b4c0e7b7fa4ff1e45d25bddf3628b17e9e566cf8079e7f0bb9d5 All services have been restored. https://status.serenitystar.ai/incident/743646 Tue, 14 Oct 2025 21:30:00 -0000 https://status.serenitystar.ai/incident/743646#52a23d7848ab058c3704aaaba5902d9831bd27bd04dda773b0c2687c7d99cb8c A high error rate was detected in the use of Knowledge across certain agents. Our monitoring system triggered an immediate alert, and the issue was traced to a maintenance operation performed by the database provider. The incident has been successfully mitigated, and all services are now operating normally. As part of our continuous improvement process, we will strengthen our validation and monitoring mechanisms to help prevent similar issues in the future. https://status.serenitystar.ai/incident/622848 Sun, 20 Jul 2025 16:00:11 -0000 https://status.serenitystar.ai/incident/622848#d7340ee61ff9405b04cbb33fd68fc685284e304d727b95c650bd2525f052b9b8 We will be performing a security update on our infrastructure. During the time, some external services as the website scraper may be offline. https://status.serenitystar.ai/incident/600129 Tue, 10 Jun 2025 13:06:00 -0000 https://status.serenitystar.ai/incident/600129#818158bbfa7192f66fd58c8ad9d2b0983353bee9a1c725ff9c2463d80f392cc0 Open AI APIs are unavailable, this may result in errors in your agent executions. You can check open AI status here: https://status.openai.com/ https://status.serenitystar.ai/incident/469285 Fri, 29 Nov 2024 19:00:17 -0000 https://status.serenitystar.ai/incident/469285#61b78d5a411a4a68f78553989aa2c228916a06c6bad3f39c9a869f4b0916b566 We will be doing a mantainance to our knowledge module, to ensure a more robust and auditable way of working. During this time, relevant knowledge may not be available to your agents. https://status.serenitystar.ai/incident/433566 Sat, 28 Sep 2024 13:02:17 -0000 https://status.serenitystar.ai/incident/433566#660beab159ff4e724554ec63ea638fe6e2688281647ed76a0986fcae261fb2d9 Maintenance completed https://status.serenitystar.ai/incident/433566 Sat, 28 Sep 2024 10:00:00 -0000 https://status.serenitystar.ai/incident/433566#b00600db192d39d3d1ce71afd962db319d3cc55749ace89f05055f9e93f672d4 We would like to inform you that we will be migrating to a new infrastructure environment to support the rapid growth of our platform. During this maintenance window, the site will be completely unavailable. This upgrade is essential for enhancing our performance and reliability, ensuring we continue to provide you with the best possible experience. We appreciate your understanding and patience as we work on these improvements. Thank you for your continued support!