Incidents | Serenity* Star Incidents reported on status page for Serenity* Star https://status.serenitystar.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/b03d7f88ec62ed71527809eda1a92ba5.png Incidents | Serenity* Star https://status.serenitystar.ai/ en Security maintenance https://status.serenitystar.ai/incident/622848 Sun, 20 Jul 2025 18:00:11 -0000 https://status.serenitystar.ai/incident/622848#901bfb272c3dcc703ad42f391932f9b4f29138cd241983bab4eb6aa352c1928f Maintenance completed Security maintenance https://status.serenitystar.ai/incident/622848 Sun, 20 Jul 2025 18:00:11 -0000 https://status.serenitystar.ai/incident/622848#901bfb272c3dcc703ad42f391932f9b4f29138cd241983bab4eb6aa352c1928f Maintenance completed Security maintenance https://status.serenitystar.ai/incident/622848 Sun, 20 Jul 2025 16:00:11 -0000 https://status.serenitystar.ai/incident/622848#d7340ee61ff9405b04cbb33fd68fc685284e304d727b95c650bd2525f052b9b8 We will be performing a security update on our infrastructure. During the time, some external services as the website scraper may be offline. Security maintenance https://status.serenitystar.ai/incident/622848 Sun, 20 Jul 2025 16:00:11 -0000 https://status.serenitystar.ai/incident/622848#d7340ee61ff9405b04cbb33fd68fc685284e304d727b95c650bd2525f052b9b8 We will be performing a security update on our infrastructure. During the time, some external services as the website scraper may be offline. Open AI unavailable https://status.serenitystar.ai/incident/600129 Tue, 10 Jun 2025 13:06:00 -0000 https://status.serenitystar.ai/incident/600129#818158bbfa7192f66fd58c8ad9d2b0983353bee9a1c725ff9c2463d80f392cc0 Open AI APIs are unavailable, this may result in errors in your agent executions. You can check open AI status here: https://status.openai.com/ Knowledge mantainance https://status.serenitystar.ai/incident/469285 Fri, 29 Nov 2024 21:00:17 -0000 https://status.serenitystar.ai/incident/469285#4701a76b3013bbb7040acde093ffc91a9ddcf20fab099b94b583f839f7df21f3 Maintenance completed Knowledge mantainance https://status.serenitystar.ai/incident/469285 Fri, 29 Nov 2024 21:00:17 -0000 https://status.serenitystar.ai/incident/469285#4701a76b3013bbb7040acde093ffc91a9ddcf20fab099b94b583f839f7df21f3 Maintenance completed Knowledge mantainance https://status.serenitystar.ai/incident/469285 Fri, 29 Nov 2024 19:00:17 -0000 https://status.serenitystar.ai/incident/469285#61b78d5a411a4a68f78553989aa2c228916a06c6bad3f39c9a869f4b0916b566 We will be doing a mantainance to our knowledge module, to ensure a more robust and auditable way of working. During this time, relevant knowledge may not be available to your agents. Knowledge mantainance https://status.serenitystar.ai/incident/469285 Fri, 29 Nov 2024 19:00:17 -0000 https://status.serenitystar.ai/incident/469285#61b78d5a411a4a68f78553989aa2c228916a06c6bad3f39c9a869f4b0916b566 We will be doing a mantainance to our knowledge module, to ensure a more robust and auditable way of working. During this time, relevant knowledge may not be available to your agents. Infrastructure maintenance https://status.serenitystar.ai/incident/433566 Sat, 28 Sep 2024 13:02:17 -0000 https://status.serenitystar.ai/incident/433566#660beab159ff4e724554ec63ea638fe6e2688281647ed76a0986fcae261fb2d9 Maintenance completed Infrastructure maintenance https://status.serenitystar.ai/incident/433566 Sat, 28 Sep 2024 13:02:17 -0000 https://status.serenitystar.ai/incident/433566#660beab159ff4e724554ec63ea638fe6e2688281647ed76a0986fcae261fb2d9 Maintenance completed Infrastructure maintenance https://status.serenitystar.ai/incident/433566 Sat, 28 Sep 2024 10:00:00 -0000 https://status.serenitystar.ai/incident/433566#b00600db192d39d3d1ce71afd962db319d3cc55749ace89f05055f9e93f672d4 We would like to inform you that we will be migrating to a new infrastructure environment to support the rapid growth of our platform. During this maintenance window, the site will be completely unavailable. This upgrade is essential for enhancing our performance and reliability, ensuring we continue to provide you with the best possible experience. We appreciate your understanding and patience as we work on these improvements. Thank you for your continued support! Infrastructure maintenance https://status.serenitystar.ai/incident/433566 Sat, 28 Sep 2024 10:00:00 -0000 https://status.serenitystar.ai/incident/433566#b00600db192d39d3d1ce71afd962db319d3cc55749ace89f05055f9e93f672d4 We would like to inform you that we will be migrating to a new infrastructure environment to support the rapid growth of our platform. During this maintenance window, the site will be completely unavailable. This upgrade is essential for enhancing our performance and reliability, ensuring we continue to provide you with the best possible experience. We appreciate your understanding and patience as we work on these improvements. Thank you for your continued support! Infrastructure maintenance https://status.serenitystar.ai/incident/433566 Sat, 28 Sep 2024 10:00:00 -0000 https://status.serenitystar.ai/incident/433566#b00600db192d39d3d1ce71afd962db319d3cc55749ace89f05055f9e93f672d4 We would like to inform you that we will be migrating to a new infrastructure environment to support the rapid growth of our platform. During this maintenance window, the site will be completely unavailable. This upgrade is essential for enhancing our performance and reliability, ensuring we continue to provide you with the best possible experience. We appreciate your understanding and patience as we work on these improvements. Thank you for your continued support! Infrastructure maintenance https://status.serenitystar.ai/incident/433566 Sat, 28 Sep 2024 10:00:00 -0000 https://status.serenitystar.ai/incident/433566#b00600db192d39d3d1ce71afd962db319d3cc55749ace89f05055f9e93f672d4 We would like to inform you that we will be migrating to a new infrastructure environment to support the rapid growth of our platform. During this maintenance window, the site will be completely unavailable. This upgrade is essential for enhancing our performance and reliability, ensuring we continue to provide you with the best possible experience. We appreciate your understanding and patience as we work on these improvements. Thank you for your continued support!